All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.
Please note that processing times may be extended during high-volume periods, holidays, or new product launches.
Because we work with global fulfillment partners, shipping times may vary based on your location.
Estimated delivery windows:
These are estimates and not guaranteed delivery dates.
Shipping rates are calculated at checkout based on your location and order size.
Occasionally, we offer free shipping promotions. If available, these will automatically appear at checkout.
Please double-check your shipping address at checkout. We are not responsible for:
If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment (reshipping fees may apply).
International orders may be subject to customs fees or import taxes. These fees are determined by your local customs office and are the customer’s responsibility.
We are not able to estimate or control these charges.
Shipping delays may occur due to:
We appreciate your patience during any unexpected delays.
If your package is marked delivered but cannot be found, please contact the carrier directly. Unfortunately, we cannot refund or replace orders marked as delivered.
If you need help opening an inquiry, feel free to reach out.
We’re here to help. For any shipping questions, contact us anytime at mumentumco@gmail.com